Customer Service Agent in Call Centers. Salary upto 25K-40K., Pampanga

Description

Assist customers via phone, ensuring all queries are resolved in a timely manner.
Provide product and service information to customers.
Maintain detailed records of customer interactions and transactions.
Identify and escalate issues to appropriate departments when necessary.
Follow up with customers to ensure satisfaction and gather feedback.

Requirements

Educational Qualifications: Diploma in a relevant field or equivalent experience.
Experience Level: 510 years in customer service or call center roles.
Skills and Competencies: Excellent communication and interpersonal skills.
Responsibilities and Duties: Ability to handle multiple tasks in a fast-paced environment.
Qualities and Traits: Strong problem-solving skills and a customer-oriented mindset.
Working Conditions: Available to work in shifts, including weekends and holidays.

Highlights

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