Call Centers hiring for Csr Associate. Salary upto 35K., Pampanga

Description

Provide exceptional customer service by addressing inquiries and resolving issues in a timely manner.
Manage customer accounts and maintain accurate information in the database.
Communicate effectively with customers via phone, email, or chat.
Work collaboratively with team members to achieve departmental goals.
Participate in training sessions to enhance skills and knowledge of products and services.

Requirements

Educational Qualifications: Diploma in a relevant field.
Experience Level: 1-3 years of experience in customer service or call center environment.
Skills and Competencies: Strong communication and interpersonal skills.
Qualities and Traits: Patience, empathy, and a customer-centric attitude.
Responsibilities and Duties: Ability to handle multiple tasks and prioritize effectively.
Working Conditions: Fast-paced call center environment with flexibility to work in shifts.

Highlights

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