Customer Service Associate in Top Bpo's. Salary upto 35K., Pampanga

Description

Respond promptly to customer inquiries and provide effective solutions.
Maintain a positive, empathetic, and professional attitude towards customers.
Manage customer complaints by providing appropriate solutions and alternatives.
Document customer interactions in the system for quality assurance.
Collaborate with team members and departments to improve customer service processes.

Requirements

Educational Qualifications: Bachelors degree in a relevant field or equivalent experience
Experience Level: 58 years of experience in customer service
Skills and Competencies: Excellent communication and interpersonal skills
Skills and Competencies: Strong problem-solving abilities
Qualities and Traits: Empathetic and patient demeanor
Responsibilities and Duties: Ability to work in a fast-paced environment
Working Conditions: Flexible working hours may be required

Highlights

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