Philippines

Customer Service Agent Hiring in Top Call Centers. Salary …, Pampanga

Customer Service Agent Hiring in Top Call Centers. Salary …, Pampanga
Description
Description
  • Serve as the first point of contact for customer inquiries via phone, email, and chat.
  • Provide accurate, valid, and complete information by using the right methods/tools.
  • Handle complaints, provide appropriate solutions and alternatives within the time limits.
  • Follow communication procedures, guidelines, and policies to ensure high customer satisfaction.
  • Maintain detailed records of customer interactions and transactions.

Requirements
  • Educational Qualifications:High School diploma or equivalent.
  • Experience Level:13 years of experience in customer service or related field.
  • Skills and Competencies:Strong communication skills, active listening, and problem-solving abilities.
  • Responsibilities and Duties:Ability to manage time effectively and prioritize tasks.
  • Qualities and Traits:Patience, empathy, and a positive attitude towards customers.
Highlights
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Customer Service Agent Hiring in Top Call Centers. Salary … has been posted in the San Fernando BPO & KPO category on Locanto.

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