Hiring for Call center Agents in Top Bpo's. Hmo Day 1., Pampanga

Description

Respond to customer inquiries and provide information about products and services.
Assist customers with complaints and issue resolution to ensure satisfaction.
Maintain accurate records of customer interactions and transactions.
Collaborate with team members to meet service level targets.
Participate in training sessions to improve product knowledge and communication skills.

Requirements

Educational Qualifications: Bachelors degree in a relevant field
Experience Level: 58 years
Skills and Competencies: Excellent verbal and written communication skills
Skills and Competencies: Strong problem-solving abilities
Qualities and Traits: Customer-oriented mindset with a positive attitude
Responsibilities and Duties: Ability to work in a fast-paced environment
Working Conditions: Availability to work flexible hours, including weekends and holidays

Highlights

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