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Call Center Representative, Pampanga

Call Center Representative, Pampanga
Description
Description
  • Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
  • Provide accurate information about products and services to assist customers with their needs.
  • Document customer interactions and transactions in the CRM system.
  • Resolve customer complaints and escalate issues as necessary.
  • Meet individual and team performance goals and metrics.

Requirements
  • Educational Qualifications: Bachelors degree in a relevant field preferred.
  • Experience Level: 35 years of experience in a customer service role.
  • Skills and Competencies: Excellent communication skills both verbal and written.
  • Skills and Competencies: Strong problem-solving abilities and customer-focused mindset.
  • Qualities and Traits: Ability to work well under pressure and in a team environment.
Highlights
  • Company name
    Recruitify_HR
  • Job position
    Call Center Representative
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More info about this ad

Call Center Representative has been posted in the San Fernando BPO & KPO category on Locanto.

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