Customer Service Representative, Pampanga

Description

Handle customer inquiries and provide assistance via phone, email, and chat.
Resolve customer complaints and issues in a timely and effective manner.
Maintain accurate records of customer interactions and transactions.
Provide feedback on processes and suggest improvements to enhance customer experience.
Collaborate with other departments to ensure customer needs are met.

Requirements

Educational Qualifications: Bachelors degree in a relevant field preferred.
Experience Level: 13 years of experience in customer service or related field.
Skills and Competencies: Excellent communication and interpersonal skills.
Skills and Competencies: Strong problem-solving abilities and attention to detail.
Qualities and Traits: Ability to work well in a team-oriented environment.
Working Conditions: Fast-paced office environment with occasional high-stress situations.

Highlights

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