BPO Quality Assurance Specialist (Offer Php35,000 salary), Pampanga
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Pampanga, Philippines -
Posted: less than a month ago
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Client Profile: A leading global business processing outsourcing that provides technology solutions and process management for over 39 years in services.
Position: BPO Quality Assurance Specialist
Industry: BPO
Location: Clark Pampanga
Salary: Php35,000
Schedule: Shifting schedule
Work Set up: Work on site
Benefits:
- Government mandated Benefits
- HMO
- 13th month pay
- Sick Leave Credits
- Vacation Leave Credits
Job Requirements:
- Bachelors Degree Holder
- Open for undergraduate
- At least 1 year of work experience as Quality Analyst in a call center setting.
- Experience working as Customer Service Representative in BPO industry
- Willing to work fully on site
- Amenable to work at shifting schedule
Job Responsibilities:
- Handling inbound and outbound calls, messages and email
- Assisting customers with product and service inquiries
- Develop and maintain strong relationships with customers and clients
- Managing and resolving escalations by coordinating with teams and implement quality control processes, perform quality assessments.
- Developing and Maintaining high customer satisfactions
LOOK FOR MS. LIRA
Recruitment Process: Online interview and Face to Face
- Initial interview
- 2nd interview
- Final interview
- JOB OFFER
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Company nameJ-K Network Services -
Job positionBPO Quality Assurance Specialist (Offer Php35,000 salary)
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