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Inbound Contact Center Agent (Urgently Hiring), Pampanga

Inbound Contact Center Agent (Urgently Hiring), Pampanga
Description
  • Respond to customer inquiries via phone, email, and chat in a professional and courteous manner.
  • Provide accurate information and resolve customer issues efficiently.
  • Maintain customer records by updating account information and documenting interactions.
  • Assist with troubleshooting and product queries, escalating to higher support when necessary.
  • Collaborate with team members to improve service delivery and customer satisfaction.
Requirements
  • Educational Qualifications: High school diploma or equivalent preferred.
  • Experience Level: 01 year.
  • Skills and Competencies: Strong command of the English language.
  • Skills and Competencies: Excellent customer service skills.
  • Skills and Competencies: Effective problem-solving abilities.
  • Qualities and Traits: Team player with a strong work ethic.
Highlights
  • Company name
    EastWest BPO - MCI
  • Job position
    Inbound Contact Center Agent (Urgently Hiring)
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More info about this ad

Inbound Contact Center Agent (Urgently Hiring) has been posted in the San Fernando BPO & KPO category on Locanto.

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