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Customer Service Representative, Pampanga

Customer Service Representative, Pampanga
Description
  • Provide exceptional customer support via phone, email, and chat.
  • Resolve customer inquiries and issues in a timely manner.
  • Maintain a positive attitude while handling customer feedback.
  • Document interactions and update customer accounts accurately.
  • Collaborate with team members to improve processes.
  • Stay informed about products and services to assist customers effectively.
  • Educational Qualifications: High/Senior High School diploma is required.
  • Experience Level: Less than 1 year of relevant work experience in customer service or call center roles.
  • Skills and Competencies: Proficiency in English, strong customer service skills, familiarity with sales pipeline processes, and effective problem-solving abilities.
  • Working Conditions: Fast-paced call center environment, working shifts may apply.
  • Qualities and Traits: Strong communication skills, empathy, patience, and a proactive approach to problem-solving.
Highlights
  • Company name
    JetSon Manpower Agency
  • Job position
    Customer Service Representative
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More info about this ad

Customer Service Representative has been posted in the San Fernando BPO & KPO category on Locanto.

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