Customer Service Representative, San Juan

Description

Respond to customer inquiries via phone, email, or chat in a professional manner.
Resolve customer issues efficiently, ensuring a positive customer experience.
Document interactions and maintain accurate customer records.
Provide information about products and services to assist in customer decision-making.
Collaborate with team members to improve service processes and customer satisfaction.

Requirements

Educational Qualifications: High School Diploma or equivalent
Experience Level: 1-3 years of customer service experience
Skills and Competencies: Excellent communication and interpersonal skills
Skills and Competencies: Proficiency in using customer service software and tools
Qualities and Traits: Strong problem-solving abilities and a positive attitude
Responsibilities and Duties: Ability to work flexible hours, including evenings and weekends

Highlights

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