Philippines

Customer Service Representative, San Juan

Customer Service Representative, San Juan
Description
  • Provide exceptional customer service by addressing customer inquiries and resolving issues promptly.
  • Maintain a positive and professional demeanor while interacting with customers via phone, email, or chat.
  • Document customer interactions and feedback for continuous improvement of services.
  • Collaborate with team members to enhance processes and improve customer satisfaction.
  • Stay updated on product knowledge and service offerings to provide accurate information to customers.


Requirements
  • CUSTOMER SERVICE REPRESENTATIVE
  • Educational Qualifications: High School Diploma or equivalent
  • Experience Level: 13 years of customer service experience
  • Skills and Competencies: Strong communication and interpersonal skills
  • Qualities and Traits: Empathetic, patient, and detail-oriented
  • Working Conditions: Fast-paced office environment
Highlights
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More info about this ad

Customer Service Representative has been posted in the San Juan BPO & KPO category on Locanto.

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