Customer Service Representative, San Juan

Description

Provide exceptional customer service by addressing client inquiries and resolving issues promptly.
Manage scheduling and appointment bookings to ensure optimal customer flow.
Collaborate with team members to enhance back-office support processes.
Utilize technical skills to navigate customer service software and tools effectively.
Maintain accurate records of customer interactions and transactions.

Requirements

Educational Qualifications: Bachelors degree in a relevant field preferred.
Experience Level: 01 years in customer service or a related role.
Skills and Competencies: Strong problem-solving and organizational skills.
Qualities and Traits: Excellent interpersonal and communication abilities.
Responsibilities and Duties: Capability to work independently and in a team-oriented environment.
Working Conditions: Ability to handle high-pressure situations with a strong work ethic.

Highlights

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