Customer Service Representative, San Juan

Description

Assist customers with inquiries and provide timely solutions to their issues.
Manage customer feedback and escalate complaints as needed.
Maintain a positive, empathetic, and professional attitude toward customers at all times.
Keep accurate records of customer interactions and transactions.
Collaborate with team members to improve customer service practices and policies.

Requirements

CSR/ENCODER
Educational Qualifications: Diploma in a relevant field or equivalent experience
Experience Level: 02 years (entry-level)
Skills and Competencies: Excellent communication and interpersonal skills
Qualities and Traits: Strong problem-solving abilities and attention to detail
Responsibilities and Duties: Ability to handle challenging situations calmly
Working Conditions: Office environment with possible remote work opportunities

Highlights

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