Customer Service Representative, San Juan
Customer Service Representative, San Juan
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San Juan, Philippines -
Posted: less than a month ago
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Description
- Assist customers by addressing inquiries and resolving issues via phone, email, or chat.
- Provide accurate information about products and services to enhance customer satisfaction.
- Maintain detailed records of customer interactions in the company's database.
- Collaborate with team members to improve overall customer service experience.
- Identify cross-selling and upselling opportunities to contribute to sales goals.
- Educational Qualifications: Bachelors degree in a relevant field
- Experience Level: 02 years
- Skills and Competencies: Strong customer service and problem-solving skills
- Skills and Competencies: Proficiency in Salesforce and call center operations
- Qualities and Traits: Excellent organizational and interpersonal skills
- Skills and Competencies: Experience in back office support is a plus
Highlights
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Company nameSmartLine Human Resource Services Inc -
Job positionCustomer Service Representative
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Customer Service Representative has been posted in the San Juan BPO & KPO category on Locanto.
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