Customer Service Representative, San Juan
Customer Service Representative, San Juan
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San Juan, Philippines -
Posted: less than a month ago
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Description
- Manage customer inquiries via phone, email, and chat.
- Provide accurate information about products and services.
- Resolve customer complaints efficiently and professionally.
- Maintain detailed records of customer interactions.
- Collaborate with team members to enhance the customer experience.
- Work towards achieving individual and team performance targets.
- Educational Qualifications: A diploma in a relevant field is required.
- Experience Level: No prior experience is necessary; training will be provided.
- Skills and Competencies: Proficiency in the English language, strong customer service abilities, and familiarity with call center operations.
- Responsibilities and Duties: Handle customer inquiries, provide support, and resolve issues effectively.
- Working Conditions: Primarily office-based with flexible shifts and potential for remote work.
- Qualities and Traits: Excellent communication skills, patience, and a friendly demeanor are essential.
Highlights
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Company nameLexie -
Job positionCustomer Service Representative
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