Compliance Officer, San Juan

The Compliance Officer ensures that our global fintech payments operations is in full adherence to applicable laws, regulations, and internal policies across all jurisdictions. This includes managing regulatory obligations (e.g., BSP, MAS, NPC, AMLA), internal compliance tracking, audit preparedness, and coordinating with internal teams to ensure company-wide adherence to legal standards and compliance procedures.

What You'll Be Doing

• Regulatory Compliance Management
  • Maintain regulatory compliance calendars
  • Liaise with regulatory bodies (e.g., BSP, MAS) and prepare responses, filings, and inquiries
  • Oversee compliance with global regulations, including MAL, OPS, AML/KYC, Anti-Fraud, GDPR, PSD2, sanctions screening, and applicable local financial laws.
  • Monitor changes in relevant regulations and ensure internal procedures are updated accordingly

• Internal Policy Oversight
  • Draft, review, and maintain compliance policies (e.g., AML/CFT, Acceptable Use, Data Privacy, Complaints Handling, etc.)
  • Ensure policies are operationalized by respective departments
  • Conduct internal compliance audits or reviews to test policy adherence

• Audit & Regulatory Reporting
  • Coordinate third-party and internal audits, including scoping, evidence gathering, and remediation
  • Prepare board-level compliance updates, quarterly compliance dashboards, and compliance incident logs

• Training & Advisory
  • Design and roll out compliance training programs (mandatory and role-based)
  • Act as a consultative partner to business units on compliance-related product decisions and market expansions
  • Participate in compliance committees and business decision reviews