Branch Manager, San Juan

14.6044 121.03
San Juan, Philippines
Last edited: less than a month ago
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Description

Oversee efficiency of operational processes
Participate in strategic planning and goal-setting for various business functions, including but not limited to customer support and operations
Formulate strategic and operational objectives
Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements
Ensuring all operations are carried on in an appropriate, cost-effective way
Improve operational management systems, processes and best practices
Liaise with superior to make decisions for operational activities and set strategic goals
Plan and monitor the day-to-day running of business to ensure smooth progress
Analyze business requirements and customer needs
Evaluate overall performance by gathering, analyzing and interpreting data and metrics
Ensure that the company runs with legality and conformity to established regulations
Prepare reports that include sales data, financial activity, performance outcomes, goal achievement and overall productivity to present to executive management
Consult with other departmental managers to determine sales, discounts or promotions and verify that all clinic staff are familiar with the details of what is being offered
Review financial information and adjust operational budgets to promote profitability
Research methods to improve operations and reduce costs
Perform quality controls and monitor production KPIs
Monitor and report on department performance
Provide administrative support (e.g. updating inventory)
Analyze and consult logistics processes for deliveries to determine and verify delivery schedules and maximize the amount of product that gets to each customer along the route
Manage procurement processes and coordinate material and resources allocation
Oversee general administrative work including planning meetings, making phone calls and distributing scheduling and job assignments
Oversee customer support processes and organize them to enhance customer satisfaction
Find ways to increase quality of customer service
Manage relationships/agreements with external partners/vendors/ patients
Collaborate with sales professionals to understand customer needs and specific requirements, customize delivery needs and provide clinic staff with tools like pricing sheets and product information and specs
Communicate with customers to get feedback that can be used in improving processes and customer service
Assist in solving problems and providing consulting assistance to create brand loyalty and lasting relationships
Train and supervise staff from operations departments and provide constructive feedback
Participate in training and evaluating members of the team and providing helpful feedback concerning the achievement of personal and team goals
Familiarize all the functions of operations team to be able to relieve when needed
Monitor and manage the Operations Department and resolve concerns within its jurisdiction

Highlights

Company name

Idara Corporation
Job position

Branch Manager

Ad ID:

7400608483
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