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Customer Service Representative / Voice & Non Voice, Paranaque

Customer Service Representative / Voice & Non Voice, Paranaque
Description
Description
  • Provide exceptional customer service through both voice and non-voice channels.
  • Assist customers with inquiries, complaints, and support requests.
  • Document and maintain accurate records of customer interactions.
  • Work collaboratively with team members to achieve service objectives.
  • Identify and escalate priority issues to appropriate teams.

Requirements
  • Educational Qualifications: Bachelors degree in a relevant field preferred.
  • Experience Level: No prior experience required; entry-level position.
  • Skills and Competencies: Excellent communication and interpersonal skills.
  • Qualities and Traits: Strong problem-solving abilities and a positive attitude.
  • Responsibilities and Duties: Ability to work in a fast-paced environment and adapt to changing situations.
  • Working Conditions: May require working flexible hours to accommodate customer needs.
Highlights
  • Company name
    Edralink Internet Installation Services
  • Job position
    Customer Service Representative / Voice & Non Voice
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Customer Service Representative / Voice & Non Voice has been posted in the San Donisio BPO & KPO category on Locanto.

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