Front Desk Receptionists, Paranaque

The Restaurant Receptionist is the first point of contact for guests, responsible for welcoming customers, managing reservations, and ensuring smooth seating arrangements. This role helps create a positive dining experience from arrival to departure.

• Greet guests warmly as they arrive and thank them when they leave
• Manage reservations (phone, walk-in, and online bookings)
• Assign tables efficiently based on availability and guest preferences
• Maintain an organized waiting list during busy hours
• Answer phone calls and respond to customer inquiries
• Coordinate with servers and kitchen staff to ensure smooth service flow
• Handle guest concerns or complaints professionally and escalate when needed
• Keep the reception/entrance area clean and presentable
• Provide basic information about the menu, promotions, and restaurant policies

• Previous experience in hospitality, customer service, or restaurant work is an advantage
• Pleasant appearance and professional demeanor
• Basic computer skills (for reservations or POS systems)
• Communication Skills