Ibex Paranaque Hiring Newbie BPO Agents for Non Voice …

No BPO Experience Required | SHS Grad Accepted | Paid Training | Limited Slots

Looking for a call center job near Paraaque?

Want mostly non-voice work but still build voice skills?

IBEX Paraaque is now hiring for a Blended Account (90% Non-Voice / 10% Voice Support).

This is perfect for:

Applicants who prefer chat/email support

Career shifters from retail, fast food, hotels, or service industry

SHS graduates or HS (Old Curriculum) graduates

Newbies who want to enter the BPO industry

Experienced agents who want a less voice-heavy account

You will mostly handle:

Chat support

Email support

Back-office tasks

System navigation and documentation

Minimal inbound/outbound calls (around 10%) when needed.

This is ideal if you:

Prefer typing over calling

Want less stressful voice exposure

Want to improve communication skills gradually

• Handle inbound and/or outbound customer calls professionally
• Respond to customer inquiries via chat and/or email
• Provide accurate product, billing, or account information
• Resolve concerns efficiently while maintaining service quality
• Escalate complex issues when necessary
• Document all customer interactions properly in the system
• Meet performance metrics such as AHT, CSAT, productivity, and quality standards
• Follow company policies and data privacy guidelines

At least SHS Graduate (K12) or HS Graduate (Old Curriculum)

With or without BPO experience

Basic English communication skills

Willing to work onsite in IBEX Paraaque

Willing to work shifting schedule

Competitive salary package

Paid training

HMO & government benefits

Performance incentives

Career growth opportunities

Beginner-friendly environment

Supportive team leaders

Stable and established BPO company

This is a great stepping stone if youre building your BPO career.

Even if youre from Jollibee, McDo, Starbucks, SM, Puregold, Ace Hardware, hotel or restaurant industry you can apply. Training and guidance will be provided.

Work near Paraaque less travel stress compared to going to QC or Makati.

Save on transportation.

Save time.

Earn steadily.

Coaching and review tips will be provided before your assessment to help increase your chances of passing.

Limited slots only especially for non-voice heavy accounts.

Send your full details now:

Full Name:

Mobile Number:

Email Address:

Current Location:

Highest Educational Attainment:

Preferred Interview Date:

Lets help you secure your BPO career the smart way.