VIP Host Representative, Paranaque

Were looking for confident, charming, and customer-focused individuals who know how to create a good experience for our VIP guests.

KEY RESPONSIBILITIES:

• Greeting guest and VIP players warmly and professionally upon arrival.
• Assist guest queries and processes relating to membership, gaming programs, promotions & events and other related inquiries.
• Coordinate arrangements related to gaming activities, preferences and stay of guests, ensure coordination with other departments is seamless and arrangements are facilitated accordingly.
• Maintain current product knowledge of events and facilities including gaming, food & beverages and entertainment to ensure guest receive accurate, timely information and advice.
• Achieve and promote a high standard of service level and professionalism through proactive engagement with guest.
• Performs other tasks that maybe assigned by the Management from time to time.
• 
  

REQUIREMENTS:

• Bachelors degree in Hospitality Management, Marketing, Tourism, or a related field is preferred.
• A minimum of 1 year of experience in casino operations, VIP services, hotel guest relations, or luxury hospitality is required.
• Charismatic, graceful, and poised, capable of representing the casinos premium image.
• Ability to work a flexible schedule, including nights, weekends, and holidays.
• Strong communication skills, capable of engaging professionally with clients and colleagues of various nationalities.
• 
  

WHAT WE OFFER:

• A chance to work at Okada Manila, a premier luxury resort and high-end destination
• Opportunity to become a permanent/regular employee
• Opportunities for professional development and career advancement