Customer Service Representative, Paranaque

• College Graduate (BSBA / Transport Mgt / Operation Mgt / Customs Administation)
• Assist Customer Service personnel in the sorting and preparation of PODs for client transmittal and internal billing

documentation.

• Verify signed Proof of Delivery documents received from agent partners, subcontractors, and various branch locations.
• Ensure the completeness and accuracy of all PODs, including proper signatures, delivery dates, consignee details, and

any notations or remarks on the documents.

• Coordinate with the assigned Customer Service team to follow up on missing, delayed, or incomplete PODs and ensure timely resolution.
• Digitally and physically file all POD documents in an organized manner to allow efficient retrieval and reference for any future concerns, audits, or inquiries.