Philippines

Call Center Representative, Paranaque

Call Center Representative, Paranaque
Description
  • Manage incoming calls and customer inquiries efficiently.
  • Provide accurate information regarding products and services.
  • Resolve customer complaints and issues in a professional manner.
  • Maintain detailed records of customer interactions.
  • Contribute to team goals by consistently meeting performance metrics.


Requirements
  • Educational Qualifications:High School diploma or equivalent
  • Experience Level:1-3 years of experience in a call center or customer service environment
  • Skills and Competencies:Proficient in English, strong customer service skills, problem-solving abilities, effective people skills, and familiarity with call center operations
  • Qualities and Traits:Excellent communication skills, patience, and empathy
  • Responsibilities and Duties:Ability to work with various customer types and manage a high volume of calls
  • Working Conditions:Fast-paced office environment with a focus on metrics
Highlights
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More info about this ad

Call Center Representative has been posted in the San Donisio BPO & KPO category on Locanto.

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