Medical Virtual Assistant, Paranaque

Description

Key Responsibilities:

Coordinate, submit, and follow up on prior authorizations for medications, procedures, and diagnostic services
Utilize eClinicalWorks (ECW) for documentation, appointment management, and updating patient records
Conduct high-volume phone communication with patients, providers, and insurance representatives, ensuring clear and professional interactions
Perform accurate data entry, including the input and verification of medical codes and related information
Maintain comprehensive and timely documentation of all activities
Ensure compliance with all HIPAA and organizational confidentiality standards
Support administrative and clinical workflows as assigned

Qualifications:

Minimum of 1 year of experience handling prior authorizations (required)
Experience with eClinicalWorks (ECW) or similar EHR systems (preferred)
Excellent verbal and written communication skills, with the ability to manage phone-based tasks professionally
Strong data entry skills with high accuracy, including familiarity with medical codes
Ability to work independently in a remote environment with strong organizational and time-management capabilities
Previous experience in a medical, healthcare, or clinical support role is an advantage

Highlights

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