Call Center Representative, Paranaque

Description

Handle inbound customer calls and assist with inquiries, complaints, and requests.
Provide accurate information on products and services to customers.
Document customer interactions and maintain detailed records of conversations.
Work with team members to resolve customer issues effectively.
Maintain a high level of customer satisfaction through professional communication.

Requirements

Educational Qualifications: Bachelor's degree in a relevant field (preferred but not mandatory)
Experience Level: 02 years of experience in a customer service or call center role
Skills and Competencies: Strong communication skills and ability to handle difficult situations
Qualities and Traits: Patience, empathy, and a positive attitude towards customers
Working Conditions: Office environment, may require working on weekends or holidays

Highlights

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