Field Collection Officer, Manila

We are looking for a Field Collection Officer who will be responsible for managing delinquent accounts through field visits, customer coordination, and effective collection strategies. This role requires strong communication skills and the ability to negotiate payment solutions while maintaining a positive customer experience.

Hiring Locations:

• Caloocan 1
• Caloocan 2
• QC 3
• South Caloocan / Navotas , Malabon
• QC 1 - Bahay Toro, Masambong, Del Monte, West Triangle, NS Amoranto
• QC 2 - Project 4, Masagana, Bagumbahay, VMC, UP, Quirino, East Kamias
• QC 4- Tandang Sora, Bagong Silangan, Batasan Hills, Commonwealth, Matandang Balara
• Las Pinas

What You’ll Do

• Conduct field visits to customers with past-due accounts
• Communicate with customers to discuss account status and payment options
• Negotiate and agree on repayment arrangements
• Follow up on payment commitments and ensure timely collections
• Accurately record collection activities and customer interactions
• Escalate unresolved or high-risk accounts when necessary

Why Join Us?

At BillEase, we make financial services simple and accessible. Be part of a growing fintech company where your work directly impacts customers’ financial journeys.

Perks & Benefits

• Competitive salary package
• Performance-based incentives
• Career growth opportunities
• Dynamic and supportive team environment