Customer Success Officer, Manila

The job responsibilities include everything related to customer service and happiness.

• Provide superior customer service by understanding customers' needs.
• Answer queries and provide complete and accurate information to help users perform tasks.
• Meeting with clients face to face to do product demos.
• Handling of online product demos to demonstrate the app and holding webinars.
• Updating of internal help articles and documentation.
• Perform other administrative tasks that may be assigned by management.

Why Join Us?

• Experience on-the-job skill development and mentoring program.
• Learn from our in-house and external trainings.
• Grow and challenge yourself to join our leadership development program.
• Work in a Company that values an entrepreneurial mindset on the job.
• Feel secure in our above industry compensation package.
• Join an organization that has a high retention rate, where people love where they work.