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Hotel Front Desk Agent, Albay

Hotel Front Desk Agent, Albay
Description

HIRING at Daraga, AlbayJob Title: Hotel Front Desk Agent

Job Summary:The Hotel Front Desk Agent is the first point of contact for guests upon arrival and departure. This position is responsible for ensuring a smooth check-in and check-out process, providing excellent customer service, answering inquiries, and handling reservations. The role requires strong communication skills, attention to detail, and the ability to address guest needs efficiently and professionally.

Key Responsibilities:

  • Guest Check-in & Check-out: Greet guests warmly, check them into their rooms, provide room keys, and handle check-out procedures.
  • Reservations & Room Assignment: Assist with room reservations, make changes to bookings, and ensure room assignments meet guest preferences.
  • Customer Service: Address guest inquiries, concerns, and special requests promptly and professionally. Maintain high customer service standards throughout the guests stay.
  • Payment Processing: Handle guest payments, process credit card transactions, and issue receipts. Ensure all transactions are accurately recorded in the system.
Highlights
  • Company name
    Park Inn
  • Job position
    Hotel Front Desk Agent
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Hotel Front Desk Agent has been posted in the Quezon City Administrative & Support category on Locanto.

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