Training Specialist, Quezon City

The position is responsible for designing, facilitating, and evaluating training programs for new and existing employees of Datem Inc. and its subsidiaries.

Training Needs Analysis

• Evaluate training requests and conduct training needs analysis through one-on-one interview or focused group discussion.
• Identify training gaps in the organization in close coordination with managers and/or division heads.
• Schedule and include identified training programs in the training calendar.
• Present analysis to concerned department or division, if needed.

Development of Training Programs

• Provides inputs to the strategy and the development of specific training plans per category (mandatory, behavioral and/or personality development, leadership and management, technical training, etc.)
• Create teaching plans and develop instructional materials.
• Develops and maintains training materials and ensures that they are in line with organizational changes and appropriate to the participants requirements.
• Review existing training programs and update when necessary.
• Prepares training manuals and activities.
• Coordinates with external providers and connects with potential subject matter experts (SME) to deliver training programs tailored to the needs of the organization and/or employees.
• Oversee the quality of the training programs conducted by external vendors.
• Monitor effectiveness of training programs through feedback and program evaluation.
• Build a pool of internal trainers through Train the Trainers Program.

Other tasks

• Assist in the development of Organization Development Programs.
• Ensure that all employees receive mandatory/foundational skills training.
• Attends day-to-day inquiries and concerns of employees related to training.
• Provide resolution on the reported inquiries and concerns based on the set Service Level Agreement (SLA).
• Track the measurable Key Performance Indicators (KPIs) of training and development.
• Prepare monthly/quarterly dashboard reports.
• Assist and support the implementation of different company programs and other employee engagement activities.
• Keep up to date with the training trends, practice, and methods.
• Work closely with the HR Supervisor and/or HR Manager for the attainment of department goals.