Customer Service Representative, Mandaluyong

Description

Provide exceptional customer service and support via phone, email, and chat.
Assist customers with inquiries, complaints, and product-related questions.
Maintain accurate records of customer interactions and transactions.
Collaborate with team members to improve customer satisfaction and service delivery.
Stay updated on product knowledge and company policies to effectively assist customers.

Requirements

Educational Qualifications: Bachelors degree in a relevant field or equivalent experience
Experience Level: 02 years
Skills and Competencies: Excellent command of the English language, strong customer service skills
Qualities and Traits: Strong communication skills, problem-solving abilities, and a positive attitude
Responsibilities and Duties: Ability to handle high volumes of inquiries and maintain composure under pressure
Working Conditions: Office-based with potential for remote work

Highlights

Safety Tips

Do not pay a ’prospective employer’ anything in order to secure a job.