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Technical Customer Service Representative, Mandaluyong

Technical Customer Service Representative, Mandaluyong
Description
  • Provide technical support for customers via phone, email, or chat.
  • Diagnose and resolve technical issues related to products or services.
  • Assist customers in understanding product features and functionality.
  • Collaborate with other teams to escalate and resolve complex problems.
  • Maintain detailed records of customer interactions and inquiries.
Requirements
  • with Tesda NCII Certificate
  • Educational Qualifications: Bachelors degree in a relevant field or equivalent experience
  • Experience Level: 02 years of experience in customer service or technical support
  • Skills and Competencies: Strong communication skills in English
  • Skills and Competencies: Exceptional problem-solving abilities
  • Skills and Competencies: Proficient in technical skills and call centre operations
  • Qualities and Traits: Strong work ethic and ability to work as a team player
  • Qualities and Traits: Excellent organizational and interpersonal skills
Highlights
  • Company name
    Joneco Tech Marketing Corp.
  • Job position
    Technical Customer Service Representative
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