Online Customer Service Representative, Mandaluyong

Description

Assist customers with inquiries via email, chat, and social media platforms.
Resolve customer issues efficiently while ensuring high customer satisfaction.
Provide product information and support regarding purchase and return processes.
Document customer interactions and feedback for future reference.
Collaborate with team members to improve service processes and customer experience.

Requirements

Educational Qualifications: Bachelors degree in a relevant field (e.g., Business, Communications).
Experience Level: Fresh Graduate or 02 years of relevant experience.
Skills and Competencies: Strong communication skills, both written and verbal.
Skills and Competencies: Proficiency in using digital communication tools and platforms.
Qualities and Traits: Customer-oriented mindset with a strong desire to help others.
Qualities and Traits: Ability to work in a fast-paced environment and handle multiple tasks.

Highlights

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