Online Customer Service Representative, Mandaluyong

Description

Provide exceptional customer service support through online channels, including chat, email, and social media.
Assist customers with product inquiries, order processing, and issue resolution.
Maintain a detailed record of customer interactions and transactions.
Work collaboratively with team members to improve processes and customer satisfaction.
Stay updated on product knowledge and company policies to effectively assist customers.

Requirements

Educational Qualifications: Bachelors degree in a relevant field preferred.
Experience Level: 13 years of experience in customer service or a related role.
Skills and Competencies: Strong communication and interpersonal skills.
Skills and Competencies: Proficiency in using customer service software and online communication tools.
Qualities and Traits: Positive attitude, patience, and the ability to work under pressure.
Responsibilities and Duties: Ability to learn and adapt to new systems quickly.

Highlights

Safety Tips

Be careful if you are offered a job on the spot.