Japanese Speaking Operations Specialist (Travel), Mandaluyong

Were Hiring:

• Japanese Speaking Operations Specialist (Travel)

Overview:

• Were Hiring: Japanese Speaking Operations Specialist (Travel)! Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered!
• We are currently on the lookout for a new Japanese Speaking Operations Specialist (Travel) to join our team at Cloudstaff, the #1 workplace everywhere!
• Think you qualify for the role? Attach a 1-2 minute video intro and introduce yourself to us so we can meet you virtually.
• Attach this together with your updated CV to become a priority applicant!

Role:

• Japanese Speaking Operations Specialist (Travel)

Work Arrangement:

• Work from Home

Location:

• Angeles (Pampanga), Mabalacat, Ortigas, Makati, Cebu, Davao, Bacolod

Schedule:

• Mid Shift, Night Shift

Key Responsibilities:

• Plan and develop new tours
• Coordinate buses, guides, tickets, and travel logistics
• Manage bookings, schedules, and operational arrangements efficiently
• Resolve travel disruptions including delays, cancellations, and changes
• Support sales teams and agencies with product inquiries
• Prepare cost estimates for customized travel requests
• Monitor tour profitability and close monthly transactions
• Build strong relationships with partners and customers

Qualification And Requirements:

• Fluent in Japanese (spoken, written, and reading)
• 01 year travel industry experience or relevant exposure
• Strong coordination and multitasking skills
• Excellent communication with global teams and partners
• Detail-oriented with problem-solving mindset
• Able to work independently with minimal supervision

Perks & Benefits (Work From Home):

• Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
• Flexible leave credits which may be used for vacation, emergency and sick leaves
• Quarterly perks boxes for WFH staff, offering groceries and snacks to keep you fueled
• Superb and exciting Mid-Year Parties with items to give away and cash prizes!
• Endless opportunities for career advancement
• Annual Performance Review with Salary Increase
• We set you up for success with a company-provided PC/Laptop and fiber internet connection
• Tech-on-wheels Support
• Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
• International career growth and connections
• Unlimited cash incentives for hired referrals
• Mental Wellness Employee Assistance program through Lifeworks
• In-house psychiatrist available to support employees' well-being
• Become part of the Employee Share Units program
• Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc.

About Cloudstaff:

• Cloudstaff : Build Your Career, Anywhere
• Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions.
• We're passionate about creating a work environment that fosters your professional growth and overall well-being.

Why Cloudstaff is the #1 Workplace?

• Award-winning Culture: We're committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition
• Invest in You: We support your development through comprehensive training programs, mentoring and opportunities for career advancement
• Thrive as an Individual: We offer a strong work-life balance with flexible schedules, meaningful perks and a collaborative team environment.

Application Instruction:

• To become a priority applicant, please share a 1-2 minute video introduction detailing you experience in this specific role.
• Please use a clean, distraction-free background and speak clearly and articulately.