RECEPTIONIST, Mandaluyong

We are seeking an EXPERIENCED, dedicated and customer-focused Receptionist. As a Receptionist, you will be the first point of contact for our valued clients, responsible for delivering exceptional customer service and supporting the smooth operation in a fine dining environment. This position comes with SERVICE CHARGE, FREE MEALS, and TIPS.

What you'll be doing

1. Greeting and welcoming guests in a friendly and professional manner
2. Handling inquiries and reservations, both in person and over the phone
3. Checking guests in and out efficiently and ensuring a seamless experience
4. Maintaining a clean and organized reception area
5. Providing excellent customer service and resolving any guest concerns promptly

What we're looking for

1. Previous experience in a customer service or hospitality role, preferably as a Receptionist
2. Strong communication and interpersonal skills, with the ability to engage with guests of all backgrounds
3. Excellent problem-solving and critical thinking skills to handle a variety of situations
4. Proficiency in using computer systems and office software
5. A friendly, professional, and customer-focused attitude