Customer Service Representative, Mandaluyong

Description

Respond to customer inquiries via phone, email, and chat in a professional manner.
Provide timely and accurate information regarding products and services.
Resolve customer complaints effectively and efficiently.
Maintain detailed records of customer interactions and transactions.
Assist in the development and improvement of customer service processes.

Requirements

Educational Qualifications: Bachelors degree in Business Administration, Communications, or a related field.
Experience Level: Fresh Graduate or 02 years.
Skills and Competencies: Excellent verbal and written communication skills.
Qualities and Traits: Strong problem-solving ability and a commitment to customer satisfaction.
Responsibilities and Duties: Ability to multitask and manage time effectively in a fast-paced environment.
Working Conditions: Work in a call center or office environment, with possible flexible hours.

Highlights

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