Customer Service Agent in Call Centers. Salary upto 25K-40K., Mandaluyong

Description

Provide exceptional customer service by responding to inquiries and resolving issues in a timely manner.
Handle a high volume of inbound calls while maintaining customer satisfaction and service quality.
Document customer interactions accurately and efficiently in the call center system.
Collaborate with team members and departments to ensure customer needs are met.
Stay updated with product knowledge and changes to deliver accurate information to customers.

Requirements

Educational Qualifications: High School diploma or equivalent
Experience Level: 35 years in a customer service role, preferably in a call center
Skills and Competencies: Excellent verbal communication skills and active listening abilities
Qualities and Traits: Patience, empathy, and a strong problem-solving mindset
Working Conditions: Ability to work in a fast-paced environment and manage stress effectively

Highlights

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