Spanish Bilingual Csr - Salary upto 120K. Apply Now., Mandaluyong

Description

Provide exceptional customer service to Spanish-speaking clients via phone, email, and chat.
Resolve customer inquiries and issues in a timely and effective manner.
Collaborate with team members to improve service delivery and customer satisfaction.
Document customer interactions and maintain accurate records in the CRM system.
Adhere to company policies and procedures to ensure compliance and maintain high-quality standards.

Requirements

Educational Qualifications: Bachelors degree in a relevant field.
Experience Level: 35 years of experience in customer service or a related field.
Skills and Competencies: Fluency in Spanish and English, excellent communication skills, problem-solving abilities, and adaptability.
Responsibilities and Duties: Ability to handle multiple tasks simultaneously and work under pressure.
Working Conditions: Primarily office-based with potential remote work options.
Qualities and Traits: Empathetic, patient, and customer-focused with strong interpersonal skills.

Highlights

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