Spanish Bilingual Csr - Salary upto 120K+Inc., Mandaluyong

Description

Provide exceptional customer service to Spanish-speaking clients.
Resolve customer inquiries and issues in a timely and efficient manner.
Maintain a thorough understanding of company products and services.
Document customer interactions and feedback in the CRM system.
Collaborate with team members to improve service delivery and customer satisfaction.

Requirements

Educational Qualifications: Diploma in a relevant field or equivalent experience.
Experience Level: 5-8 years of experience in customer service roles.
Skills and Competencies: Fluent in Spanish and English, strong communication and interpersonal skills.
Qualities and Traits: Empathetic, patient, and able to work in a fast-paced environment.
Responsibilities and Duties: Ability to handle high call volumes while maintaining excellent service standards.

Highlights

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