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Spanish Bilingual CSR (Customer Service) - Salary upto 120K+Inc., Mandaluyong

Spanish Bilingual CSR (Customer Service) - Salary upto 120K+Inc., Mandaluyong
Description
Description
  • Assist customers with inquiries and provide accurate information in both English and Spanish.
  • Resolve issues and complaints effectively while maintaining a high level of customer satisfaction.
  • Document customer interactions and maintain records in the company's database.
  • Collaborate with team members to improve processes and deliver better service.
  • Participate in training sessions to enhance product knowledge and customer service skills.

Requirements
  • Educational Qualifications: Bachelors degree in a relevant field preferred.
  • Experience Level: 13 years of experience in customer service.
  • Skills and Competencies: Bilingual in Spanish and English, excellent communication skills.
  • Qualities and Traits: Strong problem-solving abilities, empathetic attitude, and a customer-centric approach.
  • Working Conditions: Ability to work in a fast-paced environment and handle high call volumes.
Highlights
  • Company name
    Recruitify_HR
  • Job position
    Spanish Bilingual CSR (Customer Service) - Salary upto 120K+Inc.
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