Customer Service Representative Hiring in Manila & Cebu, Mandaluyong

Description

Assist customers with inquiries, providing information and resolving issues efficiently.
Handle customer complaints and feedback professionally, ensuring customer satisfaction.
Maintain accurate records of customer interactions and transactions.
Collaborate with team members to improve service processes and enhance customer experience.
Identify opportunities for upselling and cross-selling of products and services.

Requirements

Educational Qualifications: Bachelors degree in a relevant field or equivalent experience.
Experience Level: 58 years of experience in customer service roles.
Skills and Competencies: Excellent communication and interpersonal skills.
Skills and Competencies: Strong problem-solving abilities and conflict resolution skills.
Qualities and Traits: Empathetic, patient, and customer-focused mindset.
Responsibilities and Duties: Ability to work in a fast-paced environment and handle multiple tasks effectively.

Highlights

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