Spanish Bilingual Representative. Salary upto 60K-100K., Mandaluyong

Description

Provide excellent customer service to Spanish-speaking clients.
Resolve customer inquiries and issues efficiently and professionally.
Effectively communicate with team members and management regarding customer feedback.
Document customer interactions and maintain accurate records in the system.
Assist in training new representatives on best practices for handling Spanish-language support.

Requirements

Educational Qualifications: High School diploma or equivalent; additional education is a plus.
Experience Level: 35 years of experience in a customer service role, preferably in a bilingual environment.
Skills and Competencies: Proficient in Spanish and English, both written and verbal.
Qualities and Traits: Strong communication skills, patience, and empathy.
Responsibilities and Duties: Ability to follow company policies and guidelines while assisting customers.
Working Conditions: Office environment with potential for some remote work options.

Highlights

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