Customer Service Representative - Spanish Bilingual., Mandaluyong

Description

Resolve customer inquiries and provide accurate information in both English and Spanish.
Assist customers with product-related issues, order management, and account inquiries.
Document customer interactions in the systems while ensuring service quality.
Maintain a positive and professional relationship with customers through effective communication.
Collaborate with team members to improve overall service delivery and customer satisfaction.

Requirements

Educational Qualifications: Bachelors degree in a relevant field.
Experience Level: 35 years of customer service experience.
Skills and Competencies: Strong bilingual communication skills in English and Spanish.
Responsibilities and Duties: Ability to handle multiple tasks and prioritize effectively.
Qualities and Traits: Excellent problem-solving abilities and a customer-oriented mindset.
Working Conditions: May require evening or weekend shifts depending on business needs.

Highlights

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