Spanish Bilingual Customer Service Representative. Salary …, Mandaluyong

Description

Provide exceptional customer service to Spanish-speaking clients through various communication channels.
Resolve customer inquiries and complaints effectively and efficiently.
Document customer interactions and feedback in the company database.
Collaborate with team members to improve service processes and customer satisfaction.
Assist in training new staff on best practices for customer service in a bilingual environment.

Requirements

Educational Qualifications: Diploma in a relevant field or equivalent experience.
Experience Level: 3-5 years of experience in customer service.
Skills and Competencies: Bilingual proficiency in Spanish and English.
Qualities and Traits: Strong communication and interpersonal skills.
Responsibilities and Duties: Ability to handle high-pressure situations with a calm demeanor.
Working Conditions: Flexible work hours, including weekends and holidays as needed.

Highlights

Company name

Recruitify_HR
Job position

Spanish Bilingual Customer Service Representative. Salary upto 90K-100K.

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