Spanish Bilingual Customer service. Salary upto 100K., Mandaluyong

Description

Provide exceptional customer service to Spanish-speaking clients via phone, email, and chat.
Respond to customer inquiries and resolve issues in a timely manner.
Maintain detailed records of customer interactions and transactions.
Assist in training new team members on customer service protocols.
Collaborate with other departments to enhance the customer experience.

Requirements

Educational Qualifications: High School Diploma or equivalent
Experience Level: 13 years in customer service
Skills and Competencies: Fluency in Spanish and English, strong communication skills
Responsibilities and Duties: Ability to handle multiple tasks and maintain professionalism under pressure
Working Conditions: Typical office environment, may require flexible hours
Qualities and Traits: Empathetic, patient, and solution-oriented approach

Highlights

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