Spanish Bilingual - Customer Service Representative. 100K …, Mandaluyong

Description

Provide exceptional customer service to Spanish-speaking clients through various channels.
Handle customer inquiries, complaints, and feedback in a professional manner.
Document and track customer interactions in CRM software.
Collaborate with team members to improve service delivery and resolve issues.
Assist in translating documentation and communication for non-English speaking clients as needed.

Requirements

Educational Qualifications: Bachelors degree in a relevant field or equivalent experience
Experience Level: 3-5 years of customer service experience
Skills and Competencies: Fluent in English and Spanish, strong communication skills
Qualities and Traits: Empathetic, problem-solver, and detail-oriented
Responsibilities and Duties: Ability to manage multiple tasks and prioritize effectively
Working Conditions: Ability to work in a fast-paced environment

Highlights

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