Looking for Customer Service Agent, Mandaluyong

Description

Assist customers with inquiries and provide exceptional service via phone, email, and chat.
Resolve customer issues by identifying problems and implementing effective solutions.
Maintain a positive and professional relationship with customers to ensure satisfaction.
Document customer interactions and update account information accurately.
Collaborate with team members to improve processes and enhance customer experience.

Requirements

Educational Qualifications: High School Diploma or equivalent
Experience Level: No previous experience required; entry-level position
Skills and Competencies: Strong English language proficiency
Skills and Competencies: Excellent customer service and interpersonal skills
Skills and Competencies: Problem-solving and organizational abilities
Qualities and Traits: Team player with a positive attitude
Skills and Competencies: Basic technical skills; familiarity with call center systems is a plus

Highlights

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