MicroStrategy Business Intelligence, Mandaluyong

Responsibilities

• Responsible for swiftly resolving disruptions to technology services to minimize user impacts and maintain service levels
• Reviews the production readiness of technology solution implementations and application deployments and coordinates next steps across the involved teams
• Oversees and provides guidance on analysis of performance trends and actions being taken for preventing potential impacts
• Effectively uses logic as a problem-solving tool
• Demonstrates understanding of statistical models for problem analysis
• Actively helps team members and makes suggestions to improve practices

Job Requirements

• Typically requires 3+ years of relevant experience
• Requires in-depth knowledge and expertise in business intelligence tools. It is preferred to have experience managing Business Intelligence platforms including Qlik, MicroStrategy, Business Objects, and Power BI
• Perform deployments, job scheduling, and monitoring platforms
• Experience with programming languages like Python, Terraform, Ansible, and other deployment software is preferred
• Participate in an on-call rotation
• A solid understanding of the broader technology portfolio
• Experience managing services running on both Linux and Windows operating systems on-premises and in AWS
• Stays abreast of industry trends and technologies
• Maintains root cause analysis skills for investigation of incidents impacting technology availability
• Reviews capacity utilization for trends and raises awareness across teams to address areas of excess and shortages
• Administers processes and procedures related to code management
• Engages various teams to evaluate and implement performance tuning recommendations