Customer Service Representative, Mandaluyong

Description

Provide excellent customer service by responding to inquiries and resolving issues.
Maintain a positive demeanor while communicating with customers via phone, email, or chat.
Document customer interactions and escalate issues when necessary.
Assist in the training of new team members, providing guidance on best practices.
Identify opportunities to improve customer satisfaction and support processes.

Requirements

Educational Qualifications: Bachelors degree in a relevant field preferred.
Experience Level: 02 years of experience in customer service.
Skills and Competencies: Strong customer service skills and effective communication abilities.
Responsibilities and Duties: Ability to handle customer inquiries efficiently and contribute to team success.
Qualities and Traits: Positive attitude, patience, and a proactive approach to problem-solving.
Working Conditions: Ability to work in a fast-paced environment and adapt to changing priorities.

Highlights

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